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About ORM Geek

Built for the Cases
That Actually Matter.

We are a specialist reputation management practice. Not a marketing agency that added ORM to its service list. Not a PR firm offering crisis comms as an upsell. Reputation management is the only thing we do — and we are very good at it.

38+
Countries served
8
AI platforms monitored
100%
Senior specialists — no juniors
NDA
Available before first call
Why We Exist

The Problem with
How ORM Is Usually Done

Reputation management has, for most of its existence, been practised badly. The industry is full of agencies that promise outcomes they cannot deliver, use tactics that violate platform guidelines, charge retainers for activities that produce no measurable results, and staff their accounts with junior analysts reading from playbooks written five years ago.

The clients who suffer most are precisely those who need the most help: executives navigating a career-defining moment, businesses facing a coordinated attack, individuals whose digital footprint has diverged sharply from who they actually are. These are not commodity cases. They require expertise, discretion, strategic thinking, and an honest assessment of what is and is not achievable.

We started ORM Geek because we had seen too many clients arrive having already spent significant money with firms that had made promises nobody could keep.

Every service we offer exists because we identified a genuine need and developed a methodology to address it properly. Our approach to AI reputation management was developed specifically in response to the emergence of LLMs as a new research surface — years before most firms even acknowledged the problem. Our Wikipedia and Knowledge Panel work is built on a detailed understanding of Wikipedia's editorial policies, not workarounds that risk article deletion.

We take on engagements we believe we can deliver meaningful results on. We decline engagements where the honest answer is that we cannot help — or where the outcome a client wants is not achievable through legitimate means.

Our founding principle
Reputation management only works when it is done honestly. That means honest assessment of what's achievable, honest timelines, honest methodology, and honest reporting on results. We will never tell a client what they want to hear if it isn't true.
Why specialisation matters
Google's ranking algorithm, Wikipedia's editorial policies, Trustpilot's fake review removal process, and the training data sources of eight different AI systems are all distinct disciplines. Mastering them takes years of focused work. A generalist agency cannot do this well. We can, because this is all we do.
Who we work with
Executives, founders, law firms, financial services businesses, medical professionals, private individuals, and brands across 38+ countries. The common thread: they cannot afford for their reputation to be managed carelessly, and they have typically been let down by a previous provider or never found one worth trusting.
How We Work

Six Principles We
Don't Compromise On

01
Honest Assessment Before Engagement
Every engagement begins with an honest assessment of what's achievable, what timeline is realistic, and what it will cost. If we cannot deliver meaningful results for your situation, we will tell you — before you spend anything. We do not take engagements we cannot deliver on.
02
Senior Specialists Only
Every ORM Geek engagement is handled by a senior specialist with years of focused reputation management experience. We do not use account managers, junior analysts, or offshore teams. The person you speak to is the person doing the work.
03
White-Hat Methods Only
We use only legitimate, policy-compliant techniques. No link schemes. No fake review acquisition. No Wikipedia edits that violate conflict-of-interest policies. No tactics that could result in platform penalties or legal exposure for clients. Our methods are designed to produce permanent results precisely because they are legitimate.
04
Complete Discretion
We never discuss client cases, even anonymously, without explicit permission. NDAs are available before the first call. We do not reference clients in case studies without written consent. The nature of our work means most of our clients would prefer their engagement with us remain private — we respect that absolutely.
05
Transparent Reporting
Monthly reports show exactly where things stand — ranking positions, review scores, AI outputs, news mentions — with honest commentary on what's working and what isn't. We do not pad reports to make slow progress look like momentum. If an approach isn't working, we say so and adjust.
06
No Minimum Contracts
We ask for a 3-month initial commitment because meaningful reputation improvement takes time and we need enough runway to demonstrate results. After that, engagements run month-to-month. We keep clients by delivering results — not by locking them into contracts that make leaving difficult.
The Difference

ORM Geek vs.
Everyone Else

Most reputation firms are marketing agencies that added ORM to their service menu during the 2010s and haven't fundamentally updated their methodology since. The landscape has changed dramatically — AI answer engines, Wikipedia's growing influence on Knowledge Panels, the collapse of traditional media as the only reputation surface that matters.

We built our practice from the ground up for the current information environment. That means different tools, different methodologies, and a different understanding of what actually moves the needle today versus five years ago.

Typical ORM Firms
ORM Geek
Who handles your account
Junior analyst or account manager
Senior specialist, directly
AI platform coverage
Not addressed, or Google only
All 8 major AI platforms
Wikipedia approach
Often policy-violating edits
Policy-compliant, citation-led
Reporting
Vanity metrics and activity reports
Actual ranking and rating data
Pre-engagement honesty
Whatever closes the contract
Decline if we can't deliver
Contract structure
12-month lock-ins common
Month-to-month after 3 months
Fake review tactics
Some offer purchased reviews
Never — platform risk is ours too
Our Process

How Every Engagement
Actually Works

The same four-stage process applies to every engagement — from a $500/month monitoring retainer to a complex multi-channel crisis recovery.

Audit & Honest Assessment
Before anything else, we map your complete reputation landscape — every channel, every result, every risk. You receive a written assessment with a frank view of where things stand and what's achievable. We confirm what we can deliver and what we cannot. No commitment required at this stage.
Programme Design
Based on the audit, we design a programme specifically for your situation — the right channels, the right tactics, in the right order. We do not apply generic frameworks. Every programme is built around the specific competitive dynamics of your name, brand, and the content working against you.
Systematic Execution
We execute the programme with a senior specialist responsible for every deliverable. Press placements are genuine editorial content. Wikipedia edits are policy-compliant and citation-supported. Review acquisition is systematic and compliant. Search suppression uses only white-hat authority-building techniques.
Transparent Reporting
Monthly reports show exactly where things stand, with honest commentary on what's working and what isn't. If an approach requires adjustment, we make the call ourselves and explain why in the report. You always know the true state of your reputation — not a curated version of it.
By The Numbers

What a Focused Practice
Looks Like

38+
Countries where we have active or completed engagements
94%
Of targeted search results successfully suppressed from page 1
60–90
Days to first measurable search movement in most engagements
8
AI platforms we audit and actively manage narratives on
Our commitment to every client
"We will tell you what is achievable before you spend a penny. We will execute with the same rigour we would apply to our own reputation. And if something isn't working, you will be the first to know."
This is not a standard agency relationship where you pay a retainer and hope for results. Every engagement is a commitment on both sides: you commit to a programme we have honestly assessed as achievable, and we commit to executing it with full transparency and accountability.
Free audit before commitment. We will not ask you to engage us without first showing you exactly where things stand.
NDA available immediately. Before the first call, before the audit, if you need it.
We decline what we cannot deliver. If your case is not one we can produce meaningful results on, we will tell you and explain why.
Senior specialist only. The person who assesses your case is the person who works it — not a handoff to a junior team.
Month-to-month after 3 months. We keep clients by delivering results, not by making cancellation difficult.
White-hat methods only. Everything we do is designed to produce permanent results — which requires doing it legitimately.
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