No vague commitments, no mystery about methodology. Here is precisely what happens from your first contact with us to sustained, measurable results across every channel that matters. Every step is transparent. Every decision is explained.
Every engagement — no matter the size or urgency — begins with a free reputation audit. This is not a sales tool. It is a genuine assessment of your situation that we deliver in writing before any commitment is made.
We audit every channel where your reputation exists: Google page 1 results for your name and brand queries, what all 8 major AI platforms currently say about you, your review profile across every relevant platform, recent news and social mentions, Wikipedia and Wikidata status, and your Knowledge Panel. The report is candid, detailed, and yours regardless of what you decide next.
Most clients are surprised by what we find — either because they were unaware of a problem, or because a problem they thought was serious turns out to be more manageable than they feared.
After the audit, a senior specialist reviews your situation personally and prepares a written assessment. This document tells you, clearly and without qualification, what is achievable, what is not, what it will cost, and how long realistic results will take.
If we cannot deliver meaningful results, we will say so here — before you spend anything. We decline engagements where the honest answer is that we cannot help, or where what a client wants is not achievable through legitimate means.
Where we do propose an engagement, the programme is designed specifically for your situation — the right channels, the right tactics, in the right order. We do not apply generic templates. Every programme reflects the specific competitive dynamics of your name, brand, and the content working against you.
Once a programme is agreed, execution begins immediately. A senior specialist is responsible for every deliverable — there is no handoff to a junior team or account manager. The person who assessed your case is the person working it.
All work is white-hat and policy-compliant. Press placements are genuine editorial content in real publications. Review acquisition is systematic and compliant — no incentivisation. Wikipedia edits are citation-supported and conflict-of-interest policy-compliant. Search suppression uses authority-building content that outranks negative results, not link schemes.
This matters because illegitimate tactics produce temporary results at best, and permanent penalties at worst. Our methods are designed to produce lasting improvements precisely because they are done correctly.
Every month you receive a report that shows exactly where things stand across every channel — Google search positions, AI platform outputs, review scores and volume, news mentions. Not activity reports. Not vanity metrics. Actual ranking and rating data.
Reports are written by the senior specialist working your account, with honest commentary on what's working and what isn't. If something isn't producing results, we will say so and adjust the approach — not hide it in a summary of activities completed.
After the initial 3-month commitment, engagements continue month-to-month. You stay because the results justify it, not because a contract makes leaving difficult.
Reputation improvement is not instant. Here is what a typical programme delivers, and when.
Honesty about what's achievable is more important to us than closing an engagement.
First measurable movement — search positions beginning to shift, AI outputs starting to change — typically occurs between months 2 and 4. Significant results, such as primary negative results displaced from page 1 and AI outputs consistently positive, typically arrive between months 6 and 9. We provide realistic timeline estimates in your assessment based on the specific competitive dynamics of your situation. We will never promise faster timelines to close an engagement.
We tell you, clearly and directly, in the written assessment. This happens in roughly one in five initial enquiries — situations where the result is legally protected and cannot be suppressed, where notability does not yet exist for Wikipedia, or where the source of the problem requires a different type of intervention (legal, for instance) before reputation management can be effective. In these cases, we explain exactly why and, where possible, point you toward what would actually help.
A senior specialist manually checks your Google page 1 results across multiple queries, queries all 8 major AI platforms directly, checks your review profiles across relevant platforms, scans recent news and social mentions, and assesses your Wikipedia and Knowledge Panel status. The output is a written report — typically 2 to 4 pages — that tells you exactly what we found and rates each issue by severity and addressability. The process takes 2 to 3 business days. There is no cost and no obligation.
Reputation improvement takes time — this is true regardless of what anyone tells you. Press placements need to be published and indexed. New content needs to accumulate authority. Review acquisition needs a consistent request process running over weeks. AI platforms need to encounter new source material multiple times before updating their outputs. A 3-month commitment gives us enough runway to demonstrate real movement, and gives you enough data to assess whether continued investment is justified. After that, it is month-to-month.
Yes — at any point, before the audit, before the first call, before any information is shared. Request one when you submit the contact form and we will send a mutual NDA to your email address before any discussion continues. Many clients prefer this, especially for sensitive personal or legal matters. It adds a day to the process but can be worth the peace of mind.
A senior specialist with years of focused reputation management experience. The same person who reviews your audit and prepares your assessment is the person executing the programme and writing your monthly reports. We do not use account managers, junior analysts, or offshore delivery teams. This is a deliberate choice — the complexity of reputation management requires judgment and expertise at every step, not just at the strategy level.
Start with a complete audit of where your reputation currently stands — across Google, all 8 AI platforms, every relevant review site, news, and social. Written report, no obligation, no sales call until you ask for one.