Free Resources

Everything You Need to
Understand Your Reputation.

Free audits, guides, checklists and explainers — written by practitioners, not content teams. Use them to diagnose your situation, understand what's possible, and decide what to do next.

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Free Reputation Audit
Complete audit of Google, all 8 AI platforms, reviews, news and social. Written report in 2–3 days.
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Free Tools

Audits & Assessments

Use these before speaking to anyone — including us.


Guides & Explainers

Understand the Landscape

The honest picture on how each channel works — and what you can and cannot do about it.

Guide
Traditional ORM vs AI-Era Reputation Management
How AI search has created a second reputation layer — and why most ORM programmes miss it entirely.
Explainer
How AI Search Engines Decide What to Say About You
The source hierarchy, retrieval mechanisms and weighting logic behind ChatGPT, Perplexity and Gemini outputs.
Guide
Wikipedia Notability: The Honest Guide
Whether you qualify, what the editorial community actually enforces, and the grey areas most guides won't tell you about.
Explainer
Fake Review Removal: What Platforms Actually Do
Success rates, evidence requirements, and realistic timelines for Google, Trustpilot, Glassdoor and Capterra.
Checklist
The First 72 Hours of a Reputation Crisis
A decision framework for the three days that have a disproportionate effect on how a crisis resolves.
Explainer
Wikidata: The Hidden Layer That Controls What AI Knows
What Wikidata is, how it feeds AI platforms, and why it matters for anyone trying to manage their AI reputation.
Guide
Google Knowledge Panel: What Populates It and How to Control It
The exact source hierarchy Google uses for Knowledge Panels, and what you can do to influence each layer.
Guide
Why Search Suppression Only Works Long-Term with White-Hat Methods
The case for legitimate methods — and an honest account of why shortcuts reliably produce worse outcomes.
Guide
State of Online Reputation Management in 2024
What's changed, what hasn't, and where the industry is heading — a practitioner's view without the marketing.

The ORM Brief — free intelligence, when it's worth sending.

New issues when a topic warrants it. AI reputation, Wikipedia, reviews, crisis. No filler, no weekly cadence for its own sake.

Quick Reference

Checklists & Self-Assessments

Use these to quickly assess where you stand on each channel before requesting a full audit.

Checklist
Is Perplexity Getting You Wrong? Signs to Look For
Perplexity gets more wrong more often than other AI platforms. Here's how to tell if you have a problem and what to do about it.
Checklist
Glassdoor Employer Brand Checklist for 2025
Eight things to check on your Glassdoor profile before your next hiring campaign or LP due diligence meeting.
Checklist
The 7 Crisis Response Mistakes That Make Things Worse
What not to do in the first hours and days of a reputation crisis — the decisions that are hardest to walk back.